Refund policy

• Policy: We offer a free replacement or a full refund if your product arrives damaged or has a manufacturing error.
• Timeline: You must report the issue within 30 days of delivery (or 45 days for international orders).
• Process: To initiate a claim, please message us through the contact form on this website. with your order number and a clear photo showing the issue. There is no need to return the item to us. 

• Policy: Orders can only be cancelled before they are sent to production. Once an order is in production, we cannot guarantee a cancellation or refund. 

• Policy: Because all items are custom-made specifically for your order, we do not accept returns or exchanges if you ordered the wrong size, color, or simply changed your mind.
• Recommendation: Please refer to our size charts located on each product page before making a purchase.