Terms of service
1. Overview
This store is operated by The Elephant Room UK. Throughout the site, the terms “we”, “us” and “our” refer to Elephant Room UK. By using this site and purchasing items, you agree to these Terms of Service.
This store is operated by The Elephant Room UK. Throughout the site, the terms “we”, “us” and “our” refer to Elephant Room UK. By using this site and purchasing items, you agree to these Terms of Service.
2. Print-on-Demand Services
Products are produced on demand by third-party printing partners via Printify. Due to this, items are created only after an order is placed.
Products are produced on demand by third-party printing partners via Printify. Due to this, items are created only after an order is placed.
- Production Times: Estimated production times are provided but are not guaranteed.
- Variations: Slight variations in colour, size, or placement of designs may occur compared to online mockups.
3. Shipping and Delivery
- Orders are shipped directly from production facilities to the customer.
- Shipping times are estimates and not guarantees.
- We are not responsible for delays caused by shipping carriers or customs, particularly for international shipments.
4. Returns, Refunds, and Exchanges (UK Focus)
- As goods are custom-made, we do not accept returns for buyer's remorse, size selection errors, or change of mind.
- Damaged/Defective Items: If a product arrives damaged or with a manufacturing error, Printify offers a free replacement or refund if reported within 30 days of delivery.
- Contact us at [Your Support Email] with a photo of the issue.
- This does not affect your statutory rights under UK Consumer Rights Act 2015.
5. Intellectual Property
All designs, graphics, and content on this store are owned by [Your Shop Name] or licensed from designers. Unauthorized use is prohibited.
All designs, graphics, and content on this store are owned by [Your Shop Name] or licensed from designers. Unauthorized use is prohibited.
6. Limitation of Liability
[Your Shop Name] and its print providers (Printify) are not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our products or services.
[Your Shop Name] and its print providers (Printify) are not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our products or services.
7. Governing Law
These terms are governed by the laws of England and Wales.
These terms are governed by the laws of England and Wales.
